Delete your WiggleBud account

You can delete your WiggleBud account and associated data in the app, or request deletion here without access to the app.

Delete in the app

1. Open WiggleBud and sign in.
2. Open Settings → Account Information.
3. Tap Delete account.
4. Read the confirmation, type DELETE, and tap DELETE MY ACCOUNT.

Request deletion without the app

Email [email protected] with the subject Delete my WiggleBud account. Send from the email address registered to your WiggleBud account, or tell us that registered address if you need to write from another inbox. You do not need to reinstall or sign in to the app. We will verify control of the registered email address before deleting the account. If you no longer have access to it, explain that in your request so we can discuss a safe alternative; a name or dog photo alone is not sufficient proof.

Never email your password, login code, identity document or precise location. We will not ask you to send your password.

What deletion covers

Deleting the account ends its active walk and removes the Auth account, dog and owner profiles, account photos, walk records, push tokens, Buddy connections and linked conversations through the current deletion process. Your profile and active walk will no longer appear to other members. Limited de-identified safety report material, including a snapshot of a specifically reported text message, may remain for moderation; reported photo references are cleared. Provider backups and operational logs can have a separate limited lifecycle. We cannot remove copies another person saved outside WiggleBud.

For more detail, read the Privacy Policy. Questions can also go to [email protected].